How to Get Buy-in For a SharePoint Intranet in Your Organization?
Implementing a new piece of technology like a SharePoint intranet solutions requires buy-in from both leadership and employees to be successful.
Without
their support, your intranet runs the risk of low adoption rates or
abandonment.
Gaining
buy-in across your organization starts with highlighting the many benefits of
an intranet, like:
● Facilitating collaboration
● Enabling knowledge sharing
● Streamlining workflows
● Improving employee communication and
engagement
This
article will explore strategies for securing executive and user buy-in to
ensure your SharePoint intranet realizes its full potential.
Getting Leadership Buy-In
The
first step to intranet adoption is getting your leadership team on board.
Though the benefits are abundant, some executives need extra convincing.
Here are 5 effective tactics for winning over
leadership support:
- Connect benefits to business objectives
Leadership cares primarily about the bottom line. Tie intranet benefits to tangible business outcomes like:
○ Increased productivity
○ Improved knowledge sharing
○ Reduced operational costs
Back up claims with data and case studies from competitors or firms in adjacent
industries.
- Get an
executive sponsor
An engaged executive sponsor helps communicate the vision and lend credibility. Identify a respected leader passionate about the problem you’re trying to solve. - Highlight
security and governance capabilities
Assuage any data privacy, compliance, or security concerns by showcasing SharePoint’s enterprise-grade capabilities. - Propose a pilot
Suggest rolling out a limited pilot intranet to prove value before larger investment. Set clear key performance indicators (KPIs) to benchmark. - Plan for change management
SharePoint represents a major change. Define a concrete change management strategy and set aside resources to get leaders aligned.
Benefit |
Business Impact |
Improved
collaboration |
↑ productivity |
Smooth
workflows |
↓ operations costs |
Better
knowledge sharing |
↑ innovation |
"With
strong leadership alignment and executive sponsorship, SharePoint intranet
adoption moves from an ‘if’ to a ‘when’."
Getting Employee Buy-In
Leadership
approval is just the first hurdle. Your employees actually have to want to use
the intranet.
To spur end user excitement and adoption,
focus on:
1. Proactive communication
Early,
frequent, and honest communication reduces confusion and anxiety come launch
day. Share intranet previews and provide transparent FAQs.
2. Digital literacy education
Don’t
assume every employee has the baseline digital skills required. Host optional
education sessions to upskill teams on intranet navigation, workflows, etc.
3. Killer content
Quality
trumps quantity when populating your intranet. Ensure there is helpful,
engaging content for employees from day one.
4. Ongoing support
New
systems often warrant a helping hand. Keep floor support staff on hand to aid
employees struggling to adjust.
5. Recognition
Reward
intranet activity with prizes, badges, etc. Friendly competition motivates
engagement.
No two
organizations implement SharePoint the same way. Centering human concerns
through change management best practices drastically improves user adoption.
Spend less time figuring out the technology and more time getting people
onboard.
Hopefully this gives you a blueprint for securing buy-in at both the leadership and employee level.
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